Effective Date: September 9, 2025
Welcome to LainEdita LLC, where we craft bespoke travel experiences designed to inspire and transform. By accessing our website, inquiring about our services, or booking a trip with us, you agree to these Terms and Conditions. Please read them carefully, as they govern your relationship with LainEdita LLC and outline your rights and responsibilities. Our goal is to ensure your journey is seamless, safe, and unforgettable.
1. General Information
LainEdita LLC ("we," "us," or "our") is a boutique travel company based at 700 Haywood Rd, Greenville, SC 29607, US. We specialize in curating exclusive, personalized travel experiences worldwide. These Terms and Conditions apply to all services offered through our website, phone, email, or in-person interactions. By booking or engaging with us, you confirm you are at least 18 years old and have the legal capacity to enter into this agreement.
2. Booking Process
To secure a trip with us, you’ll need to:
Submit a booking request via our website, email (
[email protected]), or phone (+1 864-286-2018).
Pay a deposit, typically 30% of the trip cost, unless otherwise specified.
Settle the remaining balance 60 days before departure.
We’ll provide a detailed itinerary and invoice upon booking confirmation. All bookings are subject to availability and our acceptance. We reserve the right to decline a booking if it doesn’t meet our operational or safety standards.
3. Payments and Pricing
All prices are quoted in U.S. dollars (USD) and include the services outlined in your itinerary, such as accommodations, guides, and activities. Prices do not cover:
International or domestic flights to the trip’s starting point, unless specified.
Travel insurance (strongly recommended).
Personal expenses, like souvenirs or additional meals.
Visa or passport fees, vaccinations, or other travel requirements.
Payments can be made via bank transfer, credit card, or other methods we approve. Late payments may result in cancellation, with applicable fees as outlined in our Refund Policy.
4. Cancellations and Refunds
Cancellations are subject to our Refund Policy, which outlines:
Refund eligibility based on when you cancel (e.g., full refund minus a $500 fee if canceled 90+ days before departure).
Non-refundable deposits or payments within 60 days of departure due to partner commitments.
Procedures for requesting a refund or modification.
If we cancel a trip due to unforeseen circumstances (e.g., safety concerns or insufficient bookings), you’ll receive a full refund or an option to reschedule. Please review our full Refund Policy for details.
5. Travel Requirements and Responsibilities
You are responsible for:
Obtaining valid passports, visas, vaccinations, or other documents required for your destination.
Ensuring you’re physically and mentally fit for the trip’s activities, which may involve strenuous tasks or remote locations.
Following all safety instructions provided by our guides or partners.
Complying with local laws and customs at your destination.
We’ll provide guidance on requirements, but it’s your duty to verify and meet them. Failure to comply may result in exclusion from activities without refund.
6. Travel Insurance
We strongly recommend comprehensive travel insurance covering cancellations, medical emergencies, trip interruptions, and activities specific to your itinerary. You must provide proof of insurance if requested. We’re not liable for losses due to lack of insurance, such as missed flights or medical costs.
7. Health and Safety
Our trips may involve adventurous activities, remote locations, or cultural interactions requiring a reasonable level of fitness and awareness. You must:
Disclose any medical conditions or dietary needs at booking.
Follow safety protocols, such as wearing provided gear or adhering to guide instructions.
Acknowledge that some activities carry inherent risks (e.g., rafting, diving, trekking).
We work with trusted partners to ensure safety, but you participate at your own risk. We’re not liable for injuries or incidents beyond our control, though we’ll assist in emergencies.
8. Itinerary Changes
Our itineraries are carefully planned but subject to change due to weather, safety concerns, or local conditions (e.g., road closures or partner availability). We’ll make reasonable efforts to provide comparable alternatives if changes occur. No refunds will be issued for minor itinerary adjustments that don’t significantly impact the experience.
9. Force Majeure
If events beyond our control—such as natural disasters, political unrest, pandemics, or transportation disruptions—prevent your trip, we’ll offer a credit for future travel (valid for 24 months) or reschedule where possible. Refunds in these cases are limited to recoverable costs, as outlined in our Refund Policy.
10. Liability Limitations
LainEdita LLC acts as an intermediary between you and third-party providers (e.g., accommodations, guides, transport). We’re not liable for:
Acts or omissions of these providers, provided we’ve selected them with care.
Losses, injuries, or damages caused by your negligence, local conditions, or unforeseen events.
Additional expenses, like non-refunded flights or personal costs, due to cancellations or delays.
Our liability is limited to the cost of your trip, except where prohibited by law.
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11. Intellectual Property
All content on our website, including text, images, and itineraries, is owned by LainEdita LLC or our partners and protected by copyright. You may not reproduce, distribute, or use this content without our written permission, except for personal use related to your booking.
12. Privacy and Data
Your personal information is handled per our Privacy Policy and Cookies Policy, which detail how we collect, use, and protect your data. By booking with us, you consent to us sharing necessary information with partners (e.g., for hotel bookings or permits) under strict confidentiality agreements.
13. Dispute Resolution
If you have concerns, please contact us first to resolve them amicably. Disputes will be governed by South Carolina law, with mediation as the first step before legal action. Contact us at
[email protected] or +1 864-286-2018 to discuss any issues.
14. Updates to These Terms
We may update these Terms and Conditions to reflect changes in our services or legal requirements. Updates will be posted on our website with the effective date. If significant changes affect your booking, we’ll notify you via email or phone.
15. Contact Us
Questions about these Terms or your trip? Reach out:
LainEdita LLC
Address: 700 Haywood Rd, Greenville, SC 29607, US
Phone: +1 864-286-2018
Our team is here to ensure your experience is exceptional, from planning to departure. Contact us to discuss your journey or any concerns.
16. Your Agreement
By booking with LainEdita LLC, you acknowledge that you’ve read, understood, and agree to these Terms and Conditions, along with our Privacy Policy, Cookies Policy, and Refund Policy. We’re excited to guide you on a journey that’s as unique as you are. Thank you for choosing LainEdita LLC for your travel adventure.